We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@duckettsbuckets.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For further details, visit our 'Refunds Policy'.

We aim to dispatch orders within 3 working days of receiving payment. Delivery times may vary based on your location. We are not liable for any delays beyond our control. Shipping costs and estimated delivery times are detailed during the checkout process.

We offer 'standard' and 'express' delivery options to the UK, plus 'standard' delivery to the EU (European Union) and international countries.

Please note, shipping rates vary based on option and location. For further details, visit our 'Shipping Policy'.